Privacy Policy

1. Information We Collect

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment details, email address, and phone number. We refer to this information as "Order Information".

2. How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the site (including processing your payment details, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you regarding purchases or services.
• Screen our orders for potential risk or fraud.
• Provide you with information or advertising relating to our premium products or services in line with the preferences you have shared with us.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use MongoDB Atlas to secure customer records, AWS EC2 to host our site, and Razorpay to process all transactions securely. We also use analytics tools (such as Google Analytics) to help us understand how our customers use the site.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Data Security

All information provided during checkout is processed securely using industry-standard SSL encryption. Your credentials and dynamic OTP codes are validated on secure JWT networks. Anvixa does not store or process raw credit/debit card numbers or net banking credentials on our local servers; all payment payloads are processed directly by our payment gateway partner, Razorpay.

5. Your Rights

If you are an Indian resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact details below.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at care@anvixa.co.in or by mail using the details provided on our Contact page.